Love the finance people, easy in and out

(Translated by Google) Excellent service (Original) Excelente atendimento

Always great service. Everyone in the service department is quick to pick up the ball and take care of you.

I love this dealer. Always great service and they get you checked in quickly. The service team is very friendly, helpful and overall a pleasure to work with!

Mr Reyes is very professional. He makes me feel welcome. Takes care of business and promptly returns all my cars. Actually the entire service staff is so helpful. The waiting area is very comfortable and their is complimentary snacks, water and coffee.

Well Done Nate and Team!

Customer has been very disappointing and I was to get out of my car because of it. My car continues to have some of the issues I?ve taken in for previously such as the check engine light and Bluetooth not working properly.

My service manager was so knowledgeable . He helps in every way of my needs as far as what needs to be done. I am so satisfy with the work done. Thank you Juan.

I took a used Land Rover that is still under warranty in for a service. The dealership not only repaired the mechanical issue, but replaced some cosmetic issues as well. They replaced some window moldings and hood grill that were delaminating. All repairs were done under the manufacture warranty. Great experience working with Evan in the service department.

The service department at this Jaguar dealership is worthless. I have brought my vehicle in twice, and never had a good experience. Delays are frequent and common, and updates about said repairs are nonexistent. Even scheduled drop-offs take forever to complete. My first time was for a yearly service, and while updating the CPU, they crashed the vehicle’s electronic system. After several days, they finally had to reinstall the entire software system. Despite that, they still forgot to update the vehicle so that it knows it has been serviced! The “needs service” light still comes on despite having undergone the service...supposedly. Second time I took my vehicle in was for a warning light...and was told it should take about 2-3 days to diagnose and repair. Five days later, I had to call for an update since they won’t call me...and the update is that they still haven’t even brought it in the garage to even diagnose! Something that can be done at an Autozone in 5 minutes, they haven’t even done in 5 days. My prior experiences at other Jaguar dealerships have been far better.

We bought a new 2019 I-Pace at Jaguar South Bay just two weeks ago, and the car is terrific! We recommend our sales rep Syed Faiq highly, as well as his sales manager Danielle Maynard, and Kelli in Finance. Our transaction was fast and very fair; we have good reason to trust their integrity. It was a very pleasing experience. --Please buy an EV, and make it an I-Pace--the discount on a new 2019 is almost unbelievable, as is the car!

We bought a new 2019 I-Pace at Jaguar South Bay just two weeks ago, and the car is terrific! We recommend our sales rep Syed Faiq highly, as well as his sales manager Danielle Maynard, and Kelli in Finance. Our transaction was fast and very fair; we have good reason to trust their integrity. It was a very pleasing experience. --Please buy an EV, and make it an I-Pace--the discount on a new 2019 is almost unbelievable, as is the car!

Not a huge deal, but I took my car in on a Wednesday morning for annual maintenance, and a couple other checks. They said they were backed up and probably wouldn't be ready till the next day. I was fine with that. Called them the next day in afternoon, and said still not ready till, but for sure on Friday. I indicated i was going out of town Friday, so i could only pick it up Monday morning. They said that was okay and car would be ready. Showed up Monday at 9am, car was ready but had to wait till they completed the paperwork and washed it...

Simply the best tech@LandRover. Thx you Juan Reyes@Range Rover Southbay. Not to mention that awesome guy who found my Apple Watch.. Amazing individual, he went out of his way to find my watch that had been there in a loaner car for a couple days. 💙❤️💙😀😊🤗

Nice premises, good attention and customer service. Highly professional staff.

Nice premises, good service and customer service. Very professional staff.

The best place to get your car serviced!!! Our advisor Angelo was super friendly and so was everyone there. He took care of us as soon as we got there til the very end.

Nathan Is and has been always so helpful ! An easy person to work with.

Our service advisor was very professional from the beginning. I had booked a last minute service on my vehicle and he was able to squeeze me in. His (yikes, I don’t recall his name)demeanor over the phone and in person was great! I have been to couple other Land River dealerships and experiences were different. At other locations, they didn’t greet, no positive attitude-like they didn’t want to be there. The staff in South Bay, including Sales had positive attitudes/energy and were very friendly. We will definitely be going back!

I am a new Range Rover owner. I purchased my 2018 Velar last year. I've always taken my car to the dealership for service and thought that I could expect exemplary customer service, at a luxury dealership. I've received better service at Honda, Nissan and Kia. Both times that I've taken my car to your facility for service (6 month check- up and 1st annual service) I've pulled into the service lane and have not even been acknowledged. I had to get out of the car everytime to ask for assistance. I probably should have expected as much because the same thing happened when I went to buy the car. Several salesmen walked right by me without acknowledging me at all. Last night, I sat in the car over 5 minutes and when Angelo, the Service Advisor still at work, came out of the office he was STILL going to walk by without acknowledging that I was even there! Note that I was the ONLY car in the service lane. I called out to him to ask what the process was to get assistance and his reply was "Ma'am, what is the problem?". What the heck? My reply, "I'm here to return the loaner and pick up my car" . He stated that I needed to go inside and pay at the receptionist and she would call for my car. Did I know where it was? No. He seemed slightly annoyed to have to walk me inside, to show me where to pay. Since this was not the 1st time that I've sat in the car, waiting for help, I asked the receptionist what the process is when I pull into the service department. She said that the Service Advisors are supposed to come to the car. Go figure. My car is pulled out, looks great because I purchased the "minor detail service", and had the valet lock on. That was not a surprise, because I locked it when I dropped the car off. Went to put my pin in and it didn't work. Tried again and it said that I had one more attempt before i was locked out. I had to call Angelo. I asked if maybe the technicians set another pin, maybe they to unlock it to service the car. He asked to see my order and advised that there wasn't anything in the order that indicated that they would have had to do that. I tried my pin again, in front of Angelo, and was locked out for 5 minutes. He asked if I was SURE that was my pin, YES. OKAY, my pin wasn't working, now what? Angelo's response was that I could leave the car for another night or take the loaner back. He would check to see if any technicians were around. I waited the 5 minute lock out period and tried my pin again, no go. Angelo called the main service guy and he gave Angelo a pin for me to try. It didn't work. Out of fear of being locked out for a longer time frame I googled the issue and received direction in locating the Master Pin. I HAD TO DO THAT. The Service Advisor at the dealership DID NOT KNOW what to do. By the way, thank you GOOGLE. I'm not sure if the service package that i purchased with my car works at another dealership, but I may need to find out. I have been extremely disappointed with Jaguar South Bay so far.

I am a new Range Rover owner. I purchased my 2018 Velar last year. I've always taken my car to the dealership for service and thought that I could expect exemplary customer service, at a luxury dealership. I've received better service at Honda, Nissan and Kia. Both times that I've taken my car to your facility for service (6 month check- up and 1st annual service) I've pulled into the service lane and have not even been acknowledged. I had to get out of the car everytime to ask for assistance. I probably should have expected as much because the same thing happened when I went to buy the car. Several salesmen walked right by me without acknowledging me at all. Last night, I sat in the car over 5 minutes and when Angelo, the Service Advisor still at work, came out of the office he was STILL going to walk by without acknowledging that I was even there! Note that I was the ONLY car in the service lane. I called out to him to ask what the process was to get assistance and his reply was "Ma'am, what is the problem?". What the heck? My reply, "I'm here to return the loaner and pick up my car" . He stated that I needed to go inside and pay at the receptionist and she would call for my car. Did I know where it was? No. He seemed slightly annoyed to have to walk me inside, to show me where to pay. Since this was not the 1st time that I've sat in the car, waiting for help, I asked the receptionist what the process is when I pull into the service department. She said that the Service Advisors are supposed to come to the car. Go figure. My car is pulled out, looks great because I purchased the "minor detail service", and had the valet lock on. That was not a surprise, because I locked it when I dropped the car off. Went to put my pin in and it didn't work. Tried again and it said that I had one more attempt before i was locked out. I had to call Angelo. I asked if maybe the technicians set another pin, maybe they to unlock it to service the car. He asked to see my order and advised that there wasn't anything in the order that indicated that they would have had to do that. I tried my pin again, in front of Angelo, and was locked out for 5 minutes. He asked if I was SURE that was my pin, YES. OKAY, my pin wasn't working, now what? Angelo's response was that I could leave the car for another night or take the loaner back. He would check to see if any technicians were around. I waited the 5 minute lock out period and tried my pin again, no go. Angelo called the main service guy and he gave Angelo a pin for me to try. It didn't work. Out of fear of being locked out for a longer time frame I googled the issue and received direction in locating the Master Pin. I HAD TO DO THAT. The Service Advisor at the dealership DID NOT KNOW what to do. By the way, thank you GOOGLE. I'm not sure if the service package that i purchased with my car works at another dealership, but I may need to find out. I have been extremely disappointed with Jaguar South Bay so far.

Gin was very good to work with, he was very responsive and very customer service oriented.

Fantastic Sales Experience! Jeremy is excellent.

To begin, I leased my Land Rover Range Rover, a 2019 Velar model on 07/04/19 at Jaguar Land Rover South Bay, 3233 Pacific Coast Highway, Torrance, CA 90505 From the first day, I noticed that the Airbag lights were constantly activated, so I brought the vehicle to the Service Department on 07/17/19, and the Service Advisor told me that they would have to order parts on 07/18/19. I called Service on 07/22/19 and was told the Service Advisor wasn’t available. I called again on 07/23/19, and parts had been ordered. My vehicle remains at the Service Department. It’s now August 13, 2019. I always wanted a Range Rover. I now entertain second thoughts. Please restore my faith in your brand, and replace the vehicle that I have had for ONLY 13 days. I definitely believe that you owe me at least that. My patience has been stretched over this.

I’ve been to Jaguar South Bay a few times. Specifically this year, to say the least, has left me very disappointed. I currently have a 2014 Ranger Rover Evoque and earlier in the year, I brought it in to fix some part that was broken and to also fix a noise I was hearing when turning. When I came to pick it up, they fix the broken part and said the noise I heard was due to my brakes settling in. Since they were the “experts”, I paid my invoice and left. I then returned approximately 3 months later with the same concern, I kept hearing a noise when turning. At that time I also had them service the vehicle, to make sure if anything else needed repair they would catch it. So, after being notified that they were finished, I picked up my car and was told they couldn’t replicate the noise. They of course serviced my vehicle, gave me an oil change, checked my wiper blades, etc. However, I left and the NOISE WAS STILL THERE. Completely frustrated and downright irritated, I called the service manager and told him my plight and he then said I could come down and do a ride a long with the mechanic. A week later, I did so, and as a soon as I turned out of the driveway, the noise echoed in the car and it couldn’t be denied then. I dropped it off and waited for my answer. I returned believing it was fixed and for the most part it was. Though, when I picked up my car, my tire pressure warning lights were on. I guess since that wasn’t my original problem, they didn’t seem to care to see about that. I’m truly grateful that they didn’t charge me “fixing” the noise, but I complained about the problem months beforehand and nothing was done. It’s not until I called the service manager and made an appointment until something was done. Currently, the noise is semi gone when it’s turning, however, when braking or times accelerating, I still hear the same kind of noise. I gave this review 2 stars because they give out loaner cars which is awesome and the customer service reps are friendly and helpful. However, if you want your car completely fixed stay far far away because, they’ll take your money and “fix” something, but your car will still be broken. Since it’s a Landrover / Jaguar dealership, I thought I would be going to a mechanic that truly knows my car. Instead, my car continues to make noise and well, I’m still very disappointed.

Took my Range Rover 2013 Sport into service to figure out why my AC wasn't cooling in the hot 90 degree+ temps. Juan, my regular service manager, was on top of things as always. They were able to figure out the problem quickly and he interfaced with my extended warranty company to ensure the problem was resolved and 100% paid for under the warranty. I wouldn't go anywhere else. Juan and South Bay Land Rover have never disappointed me.

Evan at the service appointment was top notch in taking care of my vehicle . He took his time to explain all the details carefully , provided a realistic time frame for completion, and had the vehicle washed and ready for me to pick it up. Looking forward to my next service !

Horrible management. Will lie and lie to string you along. Car wasn't ready several days after it was supposed to be. Showed up to sign papers days after it was supposed to be ready to see the car getting it's very first bubbles for a thorough detail and bodywork. This was after being told I was preapproved after putting more than 50% down on the vehicle and then last minute asked to prove my income in new various ways once I arrived to pick up a not even ready vehicle. Insulting. Very. Trust me. Don't waste any of your time here. Your time means absolutely nothing to them. At all.

Service is timely and the advisor, Juan is professional and cordial. It has a very good service department.

Everyone was very helpful and friendly. Michael was great and helped me thru the entire process. He listened to what I needed and made my trade in easy and exactly What I wanted.

incredible people all the way through

I came to Land Rover Jaguar of southbay to get into a new Landrover Discovry sport the people were awesome especially Jesse, Danielle and David. it was literally effortless going to this beautiful comfortable store and i left with a beautiful car . this is the place to be if your looking for quality service and professional people .

I'm pleased with the price I received on my purchase. I think having one finance person on staff on a Friday doesn't make any sense. We were waiting for 2 hours to finalize our purchase and finally had to leave. We drove 2-1/2 hours to this location just to make this purchase. I called the next day to arrange the transaction so I didn't have to wait again. When we finally finished our transaction and drove away in our Rover, I opened the glove box to get the manual to program the phone etc. No instruction manual! I think this should have been checked by the staff prior to letting us leave. It would have been nice to ask us if we needed any assistance programing our phone etc. before leaving. I immediately emailed our salesperson Jesse and sales manager Erick asking if someone could send us a manual...Crickets from both. I then placed a call to Erick who said they would send a manual. One week later I received a call from Jesse who called me about the manual. He said he would get one out to me the next day. Well...it's several days later and still no manual. They were great when I wanted to purchase a vehicle, but it's service after the sale that I really appreciate. I'm going to be in the market to purchase two more vehicles shortly...I don't think I will repeat unless someone repairs this first. Here's your chance to make lemons into lemonade! (Next Day After This Post) Just had Linda Terashita, General Manager of the Dealership, call me to apologize and expedite a manual being sent. She was very professional and understands what excellent customer service is. I'm raising my score back to 4 stars out of 5 just because of her.

I'm pleased with the price I received on my purchase. I think having one finance person on staff on a Friday doesn't make any sense. We were waiting for 2 hours to finalize our purchase and finally had to leave. We drove 2-1/2 hours to this location just to make this purchase. I called the next day to arrange the transaction so I didn't have to wait again. When we finally finished our transaction and drove away in our Rover, I opened the glove box to get the manual to program the phone etc. No instruction manual! I think this should have been checked by the staff prior to letting us leave. It would have been nice to ask us if we needed any assistance programing our phone etc. before leaving. I immediately emailed our salesperson Jesse and sales manager Erick asking if someone could send us a manual...Crickets from both. I then placed a call to Erick who said they would send a manual. One week later I received a call from Jesse who called me about the manual. He said he would get one out to me the next day. Well...it's several days later and still no manual. They were great when I wanted to purchase a vehicle, but it's service after the sale that I really appreciate. I'm going to be in the market to purchase two more vehicles shortly...I don't think I will repeat unless someone repairs this first. Here's your chance to make lemons into lemonade!

Excellent service! Jesse and Danielle are great! Very happy with my purchase!

Having been a NewYorker for the past 25 years, I had no reason to own a car; moving to LA certainly changed that and working with Jin Cho made getting a new vehicle super easy. Jin was extremely knowledgeable and met all of my needs to get me rolling. I definitely appreciated his attention to detail and will refer anyone to him who has car needs. Definitely an asset to the dealership.

Absolutely love this place. More helpful than words can express. Danielle and Jesse were awesome. I left with a beautiful 2019 discovery and cannot be happier the store is absolutely gorgeous, everyone there is absolutely helpful and David was very helpful and professional as well. This is a well established Land Rover Jaguar I would recommend this store to anyone and everyone, and I have !

Nothing to add This needs to be changed for people like me that do not wNt to add any comments.

First of all we had no intention of buying a Range Rover, our original plan was to buy a Volvo at McKenna BMW/ Volvo - but because of the sales man and his pushy attitude, trying to up sell - I could not wait to get out of there. My husband suggested I look at Range Rovers and once we met Hunter Guzman I was sold. He wasn’t pushy, he showed us a couple cool things about the car and then let the car sell itself. That’s how you sell a car!!!! We took the car for a test drive, went home, thought about it over night and went back the next day to buy the car. I would recommend Jaguar South Bay and be sure to ask for Hunter.

Nothing was wrong with car until I responded to the dealership's request to bring it in for 6 month service. Car has less than 3,000 miles. During service the electronics got damaged and the car is now dangerous to drive because the Lane Keep Assist (LKA) is always locked on and the car resists my steering on freeway curves. I was told a part was ordered. A week later my car is useless.

I had such a great experience with the staff at Land Rover South Bay. Everyone was very friendly. The staff was also very patient. Answered any questions I had and answered them thoroughly. Explained everything I needed to know about my new Jaguar E-Pace. I would definitely recommend this dealership to my family and friends.

They are perfect service everything 100% satisfaction.

I appreciate the email appointment reminders and practical advice on repairs. They don’t oversell or pressure.

I would have liked to write a good review, but I have had my car serviced at this location twice and have not had good experiences. On the surface, the service team is pleasant, however their communication is lacking. On both occasions, my car was not ready at the given estimated time. I received no phone call to update me on the delay, and when I called them for an update, I was sent to voicemail without a call back. You basically are in a state of limbo, waiting for days for someone to tell you when to pick up your car. On the first occasion, I brought my car in because the audio completely went out. I was told twice to pick up my car because it was fixed....on both times it was not fixed. After doing my own google search out of frustration, I had to call the service department to let them know how to fix my car. I, of course got some push back, since I am not a trained mechanic, but after an hour I got a call from them saying that the problem was fixed and it was exactly what I told them was wrong. I could have saved 4 days, if I pushed them harder and directed them how to fix my car, but I trusted their system and staff to know more than what I could find on a google search....unfortunately that was not the case. On the second occasion, they were backed up on servicing and running a day late. I dropped my car off on a friday morning, was told it would be done in 6-7 hours, had not heard anything by 5pm, I called the service department, left a voicemail, no call back. I called the next morning when the service department opened and was told by another service agent that they were backed up and my car had not been started on yet. I understand delays, however, it would have been courteous for the service team to communicate that so I could plan accordingly. Additionally, there were a few other items that also could have been communicated, such as I initially signed off on a 1-year service (my car is only a year old with low mileage) and the paper work at the end of the service documented a 2-year service...not sure when the decision was made to switch it. I honestly did not question it because I just wanted my car back at that point and resume function in my life. The service team is apologetic and pleasant, but it seems like they are novices and functioning at that level. Offering business cards with free car washes, only goes so far. For a high-end luxury dealership, the southbay location has much to learn about customer service, communication and efficiency at this level. I would strongly recommend getting your car serviced at another location. This is unfortunate, because the convenience of having a southbay location has the potential to be great, however, I have found that the convenience is not worth the stress, unreliability, and feelings of unknown. Great people in need of training and development .

So, please with the service. Evan, my service advisor is so punctual, he return my calls, the fix my car right.

DISAPPOINTED - Took my 2012 Range Rover sport in to have the wiring system for towing installed. After making an appointment a week prior, I arrived to find out that the part was not in stock and needed to be ordered. No one mentioned that when I made the appointment. I was told it would take 3 days to get the part...it actually took 10 days. After having it installed, I found out that I could have had installed at another Land Rover dealer for $320 less. Disappointed all around with Land Rover South Bay.

I arrived early for my appointment and was greeted and completed the paperwork with no delay. Everyone was warm and friendly. The work was completed sooner than what was estimated and i was on my way with my clean, newly washed Discovery. My thanks to Juan Reyes and his associates behind the desks and in the amazingly shiny service area. I couldn't be more pleased. Norm.

I am extremely happy with the service they provided all along.From the moment I walked in Jin and his team made me feel welcomed. Jin, was very clever and he explained in detail all the features on the vehicle and even followed up with me to see if I had any additional questions about my new car. The Finance Manager was also very nice and patient. She explained the paperwork with me in detail. I highly recommend this dealer to any one and make sure to speak to Jin for exceptional customer service. Thank you Land Rover of South Bay!!!

Michael made my new lease transaction seamless and enjoyable! We will return for the next lease!

I love love Land Rover. Not only are the vehicles extra stunning this year but the sales and service teams are really attentive without being pushy like a lot of their competitors (ahem, Mercedes for example). This is my second Land Rover lease. My 2016 Evoque never had a problem in the three years I leased it and the trade could not have been smoother. Hoang "Sunny" Nguyen could not have been more accomodating. Added bonus, he and financial manager Callie really went the extra mile to see that my young children were comfortable while we finished up the details. My new 2019 Velar is just what I needed to make more room for my growing family and its super shiek and has tons of extra comfort and safety features plus a gorgeous moon and sun roof option. Hands down, THE best car buying experience I've ever had.

My purchasing experience with Jeremy was so amazing. He took such good care of all my needs throughout the purchase of my Jaguar and days afterwards. He is the most professional, knowledgeable person I have ever dealt with. Aside from being so professional he is the most patient, kind and caring person. I would recommend him to anyone. Best experience buying my car ever.

Service Agent was very knowledgeable and friendly. This is my first time servicing my Range Rover since I purchased it so he did a good job of informing on how to take care of the car. I had a check engine light. It was resolved by replacing the o2 sensor. No charge since it was under warranty. I will be back.

I Leased my Range Rover sport at South Bay Land rover , very credible sales manger Erik he walked his talk .Also Joel made everything smooth in finance department.

Very good service . Comfortable

Great Service- New facility makes it even more efficient for pick up and drop off. Nate is The Man in Service! But everyone on staff has always been great! Highly recommend them. Have had nothing but good experiences and interactions with SoBay Land rover for more than 3 years now.

Great and friendly service!

Took my car in for it's routine service. Nate was professional and friendly as usual. He called me with updates, service was completed by the time promised and car was washed and cleaned. Love the new facilities as well.

I bought a car for my wife here for a wedding present and syed the rep helped made sure we found the right car and made sure everything went smoothly. The whole team at jaguar southbay really works hard to try and make your car buying experience easy and convenient. Thanks everyone at Jaguar Land rover south bay!!

Recently leased a Range Rover Evoque. The whole process was extremely easy. My sales agent, Jake, was outstanding. Everything from finding me the right car, to the down payment, and lease payment was excellent! Jake went out of his way to make sure I was happy. The sales and leasing department were extremely helpful and easy to deal with. They stayed late to finalize my purchase and even threw in a few extras. The overall experience was fantastic. And I love my new car!

This is our 7th Land Rover purchase but first from South Bay. We called them ahead to make sure the Vehicle was going to be washed and ready for delivery. When we got there it was not ready and we had to wait for over an hour to go into finance when we also asked them to have paper work ready because we were in a hurry . On our way home we kept hearing a wind noise in our car and we we got home the doors would not lock. I called our salesman Hunter and he said it was probably because a door or hood was open. We went out and checked the front hood and they didn’t close the hood all the way.

Well, Well, I will just give a speech here, to help other, at The first I have a mega Upset situation with this Land Rover body shop in Torrance, because I am new with them, I call and I spoke with a guy name is Nathan K Rafczyk, I told him my car was liking I need brought in my car for services, He told me i need make in APPOINTMENT I said OK for when do you have open, he said the more close day I have's on the 04/03/2019 I sad Oh My God, the is more than week waiting period, i said i prefer drop of on Saturday, because I work on different cities, he said no Saturday, I said OK I will droop of on Wednesday since i don't have other choice, well i was expecting a phone call from Mr. Nathan on Thursday, No no Phone call from him, well they should call me and give adviser about my car course I want to know what is wrong and how much will cost tome. when I call A Guy pick up my call Juan answer it i said who I am and I told him that I need to know about my car he said oh well Nathan is not in today when he came back he will give a call. On Friday, I really was peace of already, then I decide me call them, it was probable 12:00 pm and a Sweet guy pick up my call. He said Jaguar and Land Rover Angelo Speaking How may I help you, I go I hope you can help me, Because I drop of my car 3 days ago, and no body have the courtesy to give a call was going on I said the is ridiculous if you have an appointment is because you have a mechanic is ready to check your car. Oh My God. This guy sound like if he know was going on, very kind He said OK Nathan is not here, but let me see was going on find out about your car I promise I will give a Call this afternoon or Tomorrow. I said Please Do. He really have a word certainly he call me the same day, he told me what my car need to fix my concern was how much will cost yes i was right the amount was exact how much i was thinking. only for Radiator, and Brake price was, $2,700.00 how about that, I have to work a couple moths for get the kind of money right. and plus I have to paid Huber $180.00. they just need couple hours in order to fix my car. by Saturday, around, 6:00 pm i was pick up my Beautiful Car. Guess who save this place, Angelo Quinteros, was a pleasure meet him at the end, because he erase all the bad experience i have on the beginning. Thank You, Angelo for your Help and Kindness. I give you 5 Start. Mahalo !!!!! MAC.

This place is awesome as a woman you are very hesitant about car shopping. The team here goes above and beyond Erick and the sales team are just great best car experience ever.

Salespeople at dealerships in general are slow to follow up. This dealership was a little better-and di -when I showed my seriousness in buying became more responsive. Did provide vehicle inspection report and all in pricing in advance-and stuck with the pricing at purchase. Best feature was allowing a "hold" so I could travel from 400 miles away to buy the car-without worrying that it would be sold out from under me.

I was not expecting to drive a Land Rover home but South Bay Jag/Land Rover did such a great job and offered an incredible deal that I could not turn it down. I always dread buying/leasing new cars because of how pushy dealerships can be. However, I had the opposite experience at this dealership. Being in sales myself I knew this was the right place for me after being educated of their cars but not being rushed to purchase anything right away. There was one little miscommunication during the process but The South Bay Jag/Land Rover team immediately rectified the issue and we continued on with getting me to drive home in my new Land Rover Discovery Sport. I would highly recommend considering getting your next car at this amazing dealership, I know you will not be disappointed!

Service reset my technology in my SUV without asking or warning me that it would reset to a new car. I lost all addresses, settings, channels, favorites ugggggggg! The issue I was having was so minor I would have said no!

Friendly and comfortable environment. Our sales associate, Omar Abdullah was great and he ensure to make that our Range Rover first time buy was a positive one. He was so patient, knowledgeable and friendly. He took the time to show us the right car and made the whole experience positive. I would definitely recommend anyone going to him. Our only flaw with the dealer was the wait to see someone the finance department to process our paperwork...the wait was too long....I suggested hiring more finance reps to process paperwork. Other than that...our experience as favorable. Thank you - Ruvalcaba Family

The service manager did an great job!!Asked good questions and we made informed decisions....thanks!!

Shop backed up but they keep you informed .,would recommend this dealership.

Excellent Service from Evan in the Service Department!

Great customer service. Quick and easy! Thank you

One of the best car buying experiences!!!! They treated me like family and gave me a phenomenal deal on my new Rover. Everyone there was very kind and tentative. If you go ask for Micheal he is the best salesman. I loved that he took the time to go over every feature in my new vehicle and answered all my questions not to mention he is a great photographer. He took some awesome photo's so I can post to Social Media and even threw in a bow. Perfect for us millennial's! Haha I will definitely be back!

Great service from Nate in the service department. We are usually in the SB area so I was a bit hesitant to leave my Range Rover - however, I had a fantastic experience - super communicative service department.

Micheal was great , our finincial guy Mr Garcia made it a great experience , Christy was just awesome at working with us. Thank you guys

It was a smooth transition from one lease to another. I love my new Discovery.

The service department was great! They were very knowledgeable and professional! I would go there again!

Great positive experience in every facet. Accolades to Syad Faiq whose great customer rapport and professionalism make him a true asset to this dealership.

Fair price for trade-in (charge of $680 for vehicle estimate...) Steadfast on their sticker price on lightly used vehicle Did not stick to the originally agreed upon apr %.....of course it increased with final in finance (even with extraordinary 880 credit rating & cash 💵 down. Overall much better experience than ever before, while purchasing a “new” car

I got my beautiful Range Rover Velar from here. And T.C. did such a wonderful work. It was very smooth process. Also, finance department guy David was very friendly and nice too. They are such a gentleman. Thank you guys!!!

See Michael A. for Land Rovers and Jaguars. 3rd car I have purchased from him and the 4th car will be the same.

It was a great experience getting a new car here. Syed not only helped me find the car with all the options I wanted but also tried his best to give me a great deal on it. Highly recommend dealing with Syed, great guy!

Great service, timely and professional. Juan R is the best!

Very helpful and friendly salesperson Josh and sales manager Danielle and Dave in Finance. They all made the whole purchase process great!

Great service and response!! Highly recommend!!

This dealership was very helpful with my car purchase, I would recommend them to anyone looking to buy. Michael B. made great efforts to locate the particular car I was looking for and his mananger , she worked with us to get the best deal.

Very easy friendly and fast buying experience this is the way other dealers should strive for! Kenneth Haddon is a great salesman go see him!

Evan was the best! Made the entire process so easy. Evan ensured that I was kept in the loop, and kept me posted on everything that was happening with my car.

One of our best experience to buy a car... every body helpful.. the best is the the manager of dealership who create that environment and their accountant who is fast and efficient ����

Evan, service manager, was very knowledgable and promptly had my car serviced.

Evan was great, helped me with all my concerns.

The staff at South Bay Land Rover couldn’t be more proessisonal and friendly. My service advisor Angelo went above and beyond for me and I’m lucky to have him and his team. Thank you!

Our experience was beyond our expectations from the moment we walked through the door. Jessica was exceptional. She was very detailed and was very patient with our questions. She gave us a great deal and we are happy with our new vehicle. We also appreciated the attentiveness from David in Finance. We look forward to a long lasting relationship with Land Rover South Bay.

They made the purchasing process such a pleasant one.

First time maintenance for my Evoque. Entire staff was professional and kind. Angelo my point of contact in the service department was straightforward and helpful. Gave me great recommendations without trying to up sale me. However my car did have some issues I was aware of that needed to be addressed. at no point did I feel misled. Couldn’t have asked for a better first time experience at Southbay Land Rover. Would highly recommend this dealership buying, selling or repair.

Love my car...I think the process could've moved faster but Robert Valentine my salesman was with us til the end and Mr. Garcia in Finance was very clear and explained everything which made me feel comfortable. Thank You

Angelo was outstanding. Kept me updated throughout the entire process and had my Land Rover back to me in no time. I will be going back for all future services.

friendly sales people, great experience and good deals.

Had a awesome experience here. The process of purchasing my vehicle was easy and hassle free. Syed Faiq was the best sales guide. I highly recommend dealing with Syed.

Josh is one of the sweetest car salesman I have ever met and extremely genuine. He is communicable, has your best interest at heart and extremely helpful and knowledgeable. The sales manager Ali is great as well. He worked with Josh on helping me find my car and a get a great deal.

I had a great experience at Jaguar Land Rover South Bay this week! After getting my side view mirror inconveniently knocked off, I though it would be a huge hassle trying to get it fixed. However, Nathan Krafczyk got me the part really quickly and and my car is like new! He was quick, efficient and very accommodating. Great overall experience.

Nate in Service is always responsive, helpful and timely! We’ve worked with him for years and appreciate the time he takes to help us!

I love these guys! They're all so helpful and thorough. Evan, Juan and Nate- you're the reasons I keep coming back!!

Excellent customized service. Worked with me to address needed work on my 2010 Jaguar XK. Kept me up-to-date on status of work and was very accommodating with my schedule. Quality of work performed was exceptional. Would recommend Jaguar South Bay for any Jaguar related needs.

We drove all the way from central OC to South Bay. Their selection was amazing. They worked for days to find a car for me with all the bells and whistles that I wanted. In the end they had a car transferred from a sister dealership, just to satisfy my particularities. My husband kept calling the salesman and he was so patient! The sales manager was very accommodating as well. I'm glad we bought a car from South Bay.

Service is great and the staff is extremely friendly. Parts are overpriced.

Evan was very helpful and accommodating. It's good to have Jaguar dealer service back in the South Bay.

South Bay Jaguar Land Rover dealership is awesome. I bought a Jaguar XF Prestige. Right from Sales dept Mr. Faiq S / Mr. Ali helped the process on my trade however, the dealership could've given a better trade in value. Mr Eric - Sales Manager guided me thru the process and was very courteous, polite and professional. Finance Director Mr. David explained the entire process as true professional great man. Overall 200% satisfied. Trying to convince my wife to change her SUV to LR. Maybe sometime in December. Please visit South Bay Jaguar Land Rover you will be amazed.

Excellent customer service when dropping off Jaguar for scheduled maintenance.

I recently took my vehicle for service and was greated by a cheerful service advisor named Juan Reyes. We sat down, went over some things and he explained everything in detail. He then ushered me into their new customer lounge equipped with Starbucks coffee, water and pastries. I look forward to coming back here and working with Juan as he seems was very knowledgeable and honest!

Totally impressed with the entire experience, especially with our salesman, Jeremey Richardson, the main reason we purchased our vehicle

Amazing, Excellent, very helpful, very knowledgeable

Good stuff..........................................

Great team! Jacques was great to work with.

Excellent service and staff. Very knowledgeable staff and they were extremely accommodating throughout the test drives and the purchasing process.

Disorganized, customer service FAIL, blamed all the problems on being "new". Untrained on Jaguar so had to resort to internet reading to learn about different cars. They do not have most cars on site so you have to prearrange an appt to see cars, takes all of the fun out car shopping. Did I mention huge headache factor?

After two mouths of waiting for a car II ordered I received a call that my car had arrived. Needless to say the car I was presented was without several of the options that I had ordered!

Kyle was an outstanding salesperson. I had been pushing a Benz., but he sold both of us on the Sport. A pleasures to deal with.

Jessie was great! I was visiting from out of town and the whole crew was super friendly! I would highly recommend them!

What Jaguar South Bay. There isn't one yet. They Sony open until May. We drove all the way over there to fund no dealership.

Mark Hanna is the absolute best salesman never pushy, always responded to me right away, always helpful. We had a great experience and got exactly the car we wanted, thanks to Mark Hanna and the whole team at Land Rover South Bay.

Mark Hanna was so helpful in helping me find the perfect car for my family and I. I had a little issue with getting a check for my trade in but over all I had a very great experience and would recommend this dealership very highly to anyone that would like to purchase or lease a Land Rover. Work with Mark he is very low key, no pressure, and is a sales person that actually listens!

Wil was my guy and he was THE best! Everyone at Land Rover Southbay made my experience a great one. Wil was so patient with me, didn't rush me into a purchase and ultimately found the perfect car for me. The GMs, Linda and Aly were great as well.

Jeremy Richardson is the absolute best salesman - never pushy, always helpful. We had a great experience and got exactly the car we wanted, thanks to his quick efforts and careful consideration of our needs. He listens and is not condescending.

Jeremy Richardson was excellent!!! He was patient and worked with us to find the perfect truck for my wife.

My seller was the best man his name was marcko and i really appreciate he was amazing and explain everything very clear for us .

I'm on my third Rover from Land Rover of South Bay. That alone should tell you something. But you should also know that its twice as far, and takes twice as long to get to, as the closest Land Rover dealer to my home. I will not take my Rover anywhere else!

Great informative courteous Sale Person Jeremy Richardson.Show us great car with features we are looking for and price.Really glad that we bought our car from Land Rover South Bay.

This is our second Range Rover Sports that purchase from this dealership. I'm happy and satisfied with the service representative and the sales staff.

Jeremy Richardson provided great customer service. He also followed up after the lease process to ensure everything was fine and that I didn't have any unanswered questions. I will recommend South Bay Land Rover to others.

The staff were very friendly and helpful. Service was efficient and timely... could not ask for more.

From beginning to end the experience with the Land Rover team was great. Thank you.

Excellent service. Took care of all of the software updates and routine maintenance. Gave me a loaner car and washed mine. Highly recommend.

What a refreshingly positive experience for a dealership. Definitely will use them in the future!!

I also got the car detailed and they did an amazing job!

Very friendly environment, the salesman Michael very friendly.

Super excellent repair customer service. Status updates in on time.

I recently bought a used car at Landrover South Bay and was assisted by Rodolfo. The buying experience has been great from making an appointment to the paperwork. Many thanks!

I went in for an issue my truck was having and received 5 star service. Quick and Resolved my issue.

good experiance getting car serviced. They did a nice job and Nate was great.

Service team has always been great. This time though we didnt feel like we were communicated with as well as in the past, the car was actually in service for a few days which we were not prepared for. We called ourselves to see what was up, etc.

Service was great and the follow up calls keeping me in the loop were even better. Thanks again

Easy experience with rental car and dealing with Jesse Bulen.

Purchasing a new vehicle could not of been easier. Thank you to Rodolfo Sanchez for his excellent customer service before and after my purchase. I couldn't be happier and will absolutely recommend Land Rover South Bay.

I purchased Range Rover 3years ago, now I purchased one used Range Rover, whatever buy or do fix the car, have good service all the time!

Great service easy to deal with took care of the problems

Nate and everyone at South Bay Land Rover are the best. Great service. Great attitudes. Great facility.

Seamless and efficient. Nathan was extremely helpful and accommodating. I needed some side-steps installed and they took care of it quickly and did a great job.

I recently purchased a gorgeous 2016 Full Sized HSE and the team could not have been more courteous, professional and helpful. I also checked other dealers' prices and got a fantastic deal! Thanks!

Took my Range Rover to Land Rover South Bay. Juan the service Guru was very accommodating and knew his stuff. All service performed, no surprises and I felt like I was in good hands. Thank you!

They were not able to find the problem...................................................

Very friendly and made the process easy. Gave me the best price.

The service was great, everything was on time, had a loaner ready for me when I arrived, and was contacted throughout the day with updates.

Salesperson Michael Auteri was great!! Very helpful. Very nice. Spent significant time with us as we were deciding what car to purchase. Spent significant time with us during delivery process. I would definitely buy another vehicle from Michael and from this dealership.

simple and stress free from the beginning, sales people were friends and helpful and finance manager was amazing.... great job Land Rover South Bay!

The service department is absolutely fabulous! I work with Nate, who is amazing, but all the guys working there are excellent. Customer service it top notch and they will go out of their way to accommodate you. The complimentary wash and pick up/drop off are examples of how they go above and beyond. I've been to other service departments and this is #1 by far!!!

GREAT !!! GM LINDA/ SALES ALI/ FINANCE-DAVID TO SERVICE-JASON----1 WORD-AWESOME.!!!

I wanted a fast buying process so I asked South Bay to have my documentation prepared and ready to go when I arrived. My car was prepped and ready to go, the sales and finance team had prepared and the add on's I requested where installed immediately. I would highly recommend buying from this dealer.

Nathan has always been very helpful and very knowledgeable of the products and and the service.

Our experience at Land Rover South Bay couldn't have been better. Buying a car always means spending hours at the dealership, and with a pregnant wife and 1 yr old twin boys, this can be a big challenge. The service at this dealership was unparalleled - making the experience very enjoyable and stress-free.

Fantastic place to purchase a Range Rover/Land Rover... Bill and Ali are amazing in the sales department. Liz and David make the paperwork process trouble free fast and easy. I have purchased and leased a couple vehicles from South Bay and over my 30 years of buying vehicles they are my favorite dealership.

I just want to say i have purchased 3 cars from south bay land rover in the past 4 years from Ali the salesman to Nathan in the service department they have treated me and my wife rhonda with the upmost care i have ever seen.They are the best.I will be purchasing cars from them for the rest of our life.Thank you South bay.You have some wonderful employees.

Seriously! Misko is a superstar!!! So patient and willing to work with me. After test driving the car I wanted at the Santa Monica dealership (and not getting anywhere with them) I sent in a request for the specific model, trim and color. He looked up his inventory and told me they had the color I was looking for. We made an appointment for the evening and when i got there, he walked me straight to the car I asked for and even had another as a back-up. He was really great to work with. Highly recommend working with him. Liz in the finance dept was pretty amazing too :). When I'm ready for an upgrade- I will be going back to them.

Denis Collins rocks the house! He guided us through the entire process and made our buying experience wonderful. South Bay Land Rover is excellent.

I recently had the 45K major maintenance done on my 2013 LR4. I enjoyed a zippy Evoque loaner while my vehicle was in the shop. I have been doing business with LR South Bay for more than a decade, and I would not trust having my Land Rovers serviced anywhere else. Service advisor Nathan Krafczyk and the mechanics there are awesome!

This is our 3rd Land Rover purchase but the first at Southbay Land Rover. Southbay Land Rover is excellent. They made us feel welcome. Our sales associate knew his product inside and out. Overall this was a great experience.

I dropped off my car and got into a loaner in about 20 min faster than I expected. The return was no hassle

Not helpful first time in but did ok with follow up from 2nd salesperson Picture sent to me was not actual car a little disappointed but overall not bad

The overall experience was great and the car was finished as promised.

Very friendly and helpful staff. Willie Vasher was the sales professional that helped me throughout my whole buying process and he was just that. I was Very pleased with my purchasing experience and would recommend this dealership to anyone.

Excellent experience with my car purchase ********************

Our sales guy, Will Vasher, treated us like family. He went the extra mile to accommodate our unique needs, and nothing was ever a problem. Finance Director, David, was also extremely helpful and thorough. We highly recommend them both.

Awesome experience working with the team at LR South Bay. Misko and David, in particular, were excellent to work with. No pressure, just genuinely looking to make a deal/compromise that works for everyone. Will definitely come back for future LR purchases and will recommend to others!

I scraped the curb and broke my Valve stem. Roadside assistance came to my rescue and towed my car to Land Rover South Bay. This was a saturday at 3:00 PM or so and the dealership closes at 5. The replace the vale stem with sensor and checked everything out to be A-OK in one hour. Amazing! Jesse the service associate was extremely helpful in getting this done. His communication skills were off the hook! Thanks, Land Rover - Range Rover South Bay!

2016 Discovery ........,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

The service team at Land Rover South Bay is exceptional. No one enjoys seeing the service required notification on the dashboard, but I know when mine appears I will be well taken care of! Jesse Bulen is polite, professional, and super informative. He goes out of his way to schedule service times that work for me and ensures I am set up with service car. Jason Green is a trusted adviser. I can count on him to tell me what must be done right away and what to expect in the future. I know I have choices as to where I have my Land Rover serviced, but I choose Land Rover South Bay every time because of these two Gentlemen.

We left the dealership extremely disappointed, our 2004 Discovery which had been serviced by this dealership and by British Car Service a certified Land Rover repair shop that the engine which has only 135K miles on it needed to be replaced. We don't understand how Land Rover which claims to have such high quality vehicles would not stand behind us a loyal customer who have purchased (3) vehicles from this dealership. No one offered to help us with this problem we were only told that the cost of repairs would be somewhere around $5000.00. There has got to be someway or something this dealership and Land Rover corporate can do to HELP!

Juan is a professional, compassionate individual who not only assisted me with my vehicle. He also helped me decide on which car to buy in the future. I hope that your company sees the potential in this gentleman and further his career to higher positions.

Juan Reyes did an excellent job both anticipating my needs, over communicating and getting my car back on time. Could not ask for a nicer service team.

It's official, our #4 Rover/mountain mobile...2016 RR Sport 'HST'. A big shout out Thank You to Liz Malone & Mike Auteri! Liz, Ali and team made buying a new car a relaxing and stress-free experience. SouthBay Land Rover Rocks! #AboveandBeyond #RangeRover

It has always been easy to schedule service here. Nate reviewed everything with me and explained why I needed the pinion seal replaced. I like that the car loaner from Enterprise was on site. The work has always been high quality and I like having Nate as my service rep. He makes everything easy for me from start to finish.

My sales associate Will Vasher was very courteous, helpful and spent considerable making sure I was satisfied.

Big thanks to John Sanderson for making our purchasing experience with Land Rover Hermosa beach so good.. Cheers mate!

Everyone was kind and very helpful. Liz helped me throughout the process. She was amazing.

I have bought many land rovers and range rovers over the years. I always went to Hornberg because they were close to my home. I have had so many bad experiences there that I decided to try a new dealership. I went to Land Rover of South Bay and my experience was fantastic. The sales people were helpful. There was no pressure and I believe they gave me a very fair deal. Now I would never go any where else!

I dealt with Liz Malone at South Bay Land Rover and I highly recommend her. Liz was extremely pleasant and very helpful. Found us exactly the car we wanted and the rest of the process was easy! Higly recommend her if you are in the market.

3 years ago when I leased my Evoque, I had a fantastic experience here. Michael was so knowledgeable and patient, and gave me a fantastic deal! So, when that lease was up, I knew I wanted to come right back to LR South Bay. It was another great experience this time around! They had great cars in stock, and Michael and his co-workers were very good about explaining all the different options. As a single woman, I felt like they listened to me, answered my questions well, and gave me the same deal they would have given me if I had been there with my dad/husband/brother. I would absolutely recommend this dealership, and especially Michael!

we were willing to purchase the vehicle through this dealer because sale representative has good attitude.

I went there to buy a new Land Rover. The pricing was fair, the process was easy and quick.

A loner vehicle with flexibility put me in the comfort zone. Also, a candid talk about the bare essentials helped with the budget. A very friendly dealership, full of upgrades if you want them with no pressure....only in the tires where its needed ! I highly recommend them

Had a very Easy and quick experience the sales people were knowledgeable and never pushy. I would recommend this dealership to anyone.

The service was great and all my questions were answered it was and an amazing experience.

This is my 7th Land Rover/ Range Rover between my wife and I. The staff are experienced and professional. The GM has earned all my business and I have referred her few other deals. She has a great team. They are an asset to the name.

Tony, Linda, Paco were awesome. Tony handled everything from start to finish. Friendly, fast and considerate throughout the whole diagnostic, estimate and repair process. Great communicator and customer concern all the way thru the process. Top to bottom superior experience. Hard to find that anywhere. Thanks everyone.

Purchased my Discovery Sport. Liz and Shawni made the experience very easy and comfortable

I started the car buying process online with Shawni and it couldn't have been easier. From securing the car I wanted, to getting as much documentation done via email ahead of time simplified things. And then the final financing paperwork the day I picked it up, it was all a breeze. I got a great price on the car itself AND my trade in. Would highly recommend anyone purchase a Land Rover from Land Rover South Bay!

I recently purchased a pre-owned vehicle from this dealership. I dealt with (2) sales staff - Bill & Brian. These guys truly epitomize great customer service. We test drove the car and returned a week later to test drive a second time before we purchased it. A couple of small minor defects were handled immediately at no cost to us. We have purchased numerous luxury vehicles but this was truly a 1ST Class experience. Every member of the team was knowledgeable, professional & courteous - we are so happy to have found this dealership.

Micheal was very good at staying on top of the car we ordered and kept us up to date on everything that was happening!

Professional people....................................................................................................................................................................................

Micheal Auteri was a consummate professional and a real pleasure to deal with. I would return to Southbay Range Rover for sure the next time that we are in the market.

The were great to work with and the delivered the car to our home. Plus we got an awesome deal! 5 star service!

Overall buying experience was great. Sales team was informative and completing the sales transaction went smoothly and quickly.

I purchased a 2015 Range Rover sport HSE from Range Rover South Bay last Sunday. And from the minute I walked in until the time I left,every single staff member was very friendly. Brian Malone was the sales associate that helped me. He was so cool. My paperwork was all finished when I got there. All I had to do was Sign on the dotted line!!!!! It took me a while to make a decision so I left for a while and came back but Brian was gone for the day. Do you know that one of the other associates called Brian,and brian gave them all of my paper work and the deal got finished the same day!!!! Brian is that good. And I still felt comfortable and at ease. He called me the next day and the day after to check on me and to see if I needed help with anything on the car, features etc. It's crazy but he also said I could get the car serviced at any Range Rover dealer since I live in Malibu. I was like ,HELL NO!!!! I'm driving to South Bay to get serviced. It is well worth it. So once again, THANK YOU TO THE CREW AT RANGE ROVER SOUTH BAY.!! I'll be back!!!!?

Exemplary customer service. Everyone is very polite and kind, always ready to listen and help. Great facility and comfortable waiting area.

Excellent customer service both in sales and service departments.

Jason Thurman handled my sales process. When I walked into the dealership last week he was there with a smile and a handshake. He was very personable, professional and quickly became aware of what I was looking for and my timeframe. He then went the extra mile on finding me the truck I was looking for, while also considering my desired budget. When we showed up today the car looked beautiful, he was totally organized and got us in and out of the process in a timely fashion. At every step he was patient and knowledgeable. Shawni Young handled the finance process. She was also incredibly personable and made the experience really fun, yet professional. She dialed in the details like a laser and also went the extra mile, putting together a package that was exactly what I was looking for. I would seriously recommend this dealership, and of course Jason and Shawni, to all of my friends and associates. Their team’s energy and commitment are simply outstanding.

I grew up in the car business so I have bought and owned a lot of cars in my life but this was hands down the BEST car buying experience that I have ever had. My salesman Dennis Collins was outstanding. He responded to every phone call, text or email promptly AND he found me my dream car in exactly the color combination that I wanted. Which was a tall order and not easy to find. I was given a great price for my trade in, above what any other dealer was willing to give me and purchased my new Range Rover at a great price! I am absolutely thrilled with the outcome and I LOVE my new car! I highly recommend AutoNation dealerships and in particular Dennis and Land Rover South Bay! I am a fan for life. I will be back in the future. Thank you for taking such good care of me and making my dream come true. Julee Ireland

A true professional and dedicated group of salespeople. Liz the Salesperson was top notch and explain everything in detail. The most painless car-buying experience I have ever had

We have purchased and have been taking our Range Rover to Land Rover South Bay for nearly 4 years now. They have a wonderful staff and offer nice outings and off-road trips for our vehicles, along with nice amenities at their dealership. Shout out to Christine Goodell and Nathan K. for the continued VIP treatment they have shown my wife (I brought the Range Rover for her) and myself.

Bought a car here and Engine overheated few days after.

This is my first time buying a nice luxury car and Liz Malone was an absolute pleasure to work with. I called her a lot, I emailed her so many questions and she always made time to respond to me. Even after I purchased the Range Rover she still helps me with any questions I need. This was a great experience I had and I would like to by my next one here for sure.

This was the easiest car purchase I have ever done. Jason was my salesman and he couldn't have been more honest, non-pushy, professional and true to his word. He promised I'd be in and out within an hour and half and I was. My 2015 car wasn't available when I was looking and he text me immediately when one that was on hold for someone else came in so I could see it in person. He was very honest that it was on hold for someone else even though I was ready to purchase. When that deal didn't go through two days later he text'd me immediately. Shawni in Finance, usually a dreaded experience for any car buyer, couldn't have been more efficient, professional, helpful and quick. The process was very open, I kept waiting for a hiccup or something to pop up as an additional charge, hard upsale, or condition and nothing did. The originally agreed upon price and financing was written up with no changes and the deal quickly closed. Shawni also explaiend that I had three days to bring the car back for a return if I wasn't happy. South Bay was great - but I'd be sure to ask for Jason and Shawnie!

Went and had my scheduled maintenance. I also had my breaks and rotors done. Excellent experience, all work done in a timely matter. My service advisor was the best.

One of the best dealer.. Everything when smoth and fast. Thank you! Daniela Barlutiu

I purchased my previous vehicle here 4 years ago and returned for this purchase because thay make it so easy. Land Rover South Bay has a customer for life.

I haven't purchased a vehicle yet, but the tenacity of the agent gives me hope he will find the vehicle I'm searching for. The real trick will be if he can find in the price point I'm willing to spend. We'll just have to see...

I purchase a 2015 Range Rover Evoque Pure with a navigation system. I was offered the best deal from this dealership. Really friendly staff, they are all nice. Had a really great experience. This was my first time every buying a car. Big thank you to Land Rover South Bay xx

We dread the car purchasing experience and do it seldom. Sound familiar? We like to do a lot of thoughtful research on our own and make final decisions based on our findings. That said we thought we had generally "friendly" customer service experiences at two other local Land Rover dealers. But both paled in comparison with how easy and hassle free the experience was with South Bay. The other dealers haggled and "offered" a variety of "over MSRP" (because there's "no way" you're going to find an at MSPR car! ... so we were told) costs for the car we were interested in (Range Rover Sport HSE). They also pushed cars on us (not only over MSRP) but not even the car specs we were looking for. South Bay was completely different. No hassle, no haggle, no fuss. We sent them the specs and they came back first time with right specs and the lowest cost without the haggling. Liz Malone and brother Brian were kind, courteous and professional. David in finance was the best. A great experience all around. The car even arrived early. It looks and drives great. A class automobile at competitive price. Thank you South Bay Land Rover.

Fantastic, lovely helpful sales guys and made it very easy. Not pushy or sleezy like many other dealerships! I'm a customer for life

We met Shawni at the LA auto show this year, and instantly thought she was super-friendly, and very knowledgeable. Although Land Rover South Bay is clear across town, we made the trek just to deal with her. She's fantastic, and went way, way above and beyond (yes, I realize that's the LR tagline) in every aspect of my purchase. Really. She's absolutely first rate. Highly recommended.

Great experience purchasing a vehicle from this dealership.

My husband and I went to purchase a used vehicle from this dealership. We scheduled an appointment with Shawni Young. She was very thorough, straight-forward, and helpful during the process. NO HASSLE what so ever. Her attentiveness was very much appreciated due to my current condition (6 months pregnant). She kept me fed and hydrated and informed the whole time. Made me feel very comfortable, and at home during the wait for finance. David- Finance Manager is definitely worth it. Very informative and helpful. The experience was definitely amazing and would recommend Shawni over and over again.

Easiest car buying experience I've ever had! I called Shawni Young , internet sales person at Land Rover Southbay and she found the car that I wanted and at price that I wanted ! Next day I went there and picked up the car in 30 minutes! That is it!

My husband and I had been searching for a Range Rover Evoque for months and visited several dealerships. Rick at South Bay was amazing. He was prompt and provided excellent service. After one month he located the vehicle and options we wanted and provided us with a great deal. But he didn't stop there. We got excellent financing and Rick followed up making sure we were thrilled with our new vehicle. And we are! South Bay is wonderful. I would highly recommend them. I am driving the car of my dreams. Thank you Rick and South Bay Land Rover

Buying a car was never easier! Shawni was wonderful and took care of everything for us. It wasn't easy to find a used car in the price range we wanted. Not only did she find what we where looking for, but she got us a great deal and had it delivered to her dealership the next day. And the finance manager was quick and informative. I will defiantly recommend them. What an awesome experience!!!

Jason was a pleasure to work with. Never pushy, knew his stuff, and very accommodating - came in on his day off to make the sale. I would buy another car from him in a heartbeat! I've dealt with Jessie in a service a couple times , and it's been very easy. I love my LR2! And Land Rover South Bay has provided excellent customer service.

To put it simply they gave me the ultimate service and I left the dealership with the best small SUV on the market, the Range Rover Evoque.

Just brought used 2008 hummer h3 Alpha and what an awesome services that they provide! And of course, the honesty dealer ever I met.

Had a great buying experience. My Sales Guide Shawni was supurb!

I'm a 'car' person! Coming from London I have long admired first Land Rover and then Range Rover. A friend told me of the dealership at South Bay so I chose to go there instead of others closer to home. I am very happy I did. Nice airy Showroom with a good relaxed atmosphere and great people. No product really sells itself but it was good to have the services of Michael Auteri who, whilst knowledgeable and professional conducted the business is a friendly manner. I'm not a pushover but I did know what I wanted and Michael did everything to ensure my needs were met. My wife loves the RR!

Forget what you may have in mind as a typical car purchase, with sales smoke and mirrors, calling in managers that either apply pressure or sell you something you never planned on owning. Land Rover South Bay is a very low, to no stress dealership. This was our 2nd purchase here and we'll be back.

South Bay Land Rover has the most professional , friendly staff . I will absolutely put the word out. Go see Brian and Michelle you will be very pleased with your purchase!!!!

Jesse from service dept is awesome. Brian and Liz from sales very helpful

PURCHASED A NEW 2014 RANGE ROVER SPORT HSE FROM SOUTH BAY. JASON THURMAN WAS STRAIGHT UP, HELPFUL AND CONTINUED TO CALL WITH UPDATES ON AVAILABILITY OF THE FEATURES AND COLOR SELECTION WE WANTED. HE DELIVERED AND WAS A PLEASURE TO WORK WITH. ON A SCALE 1-10 HE IS ALL 10'S.

Land Rover South Bay Staff surpassed all of my expectations for purchasing my LR2. I had passed the dealership for the past 3 years and fantasized about owning a Range Rover. When I made the decision to actually walk on the lot and take a look, not during business hours of course, I knew that I was ready. After I had made my decision to purchase, I contacted the dealership and within minutes, I think, Brian Malone contacted me by phone. He was very kind, pleasant and concerned about my desires. Although I had made the call, I had work, vacation and other family obligations before I made the next step. It would be over a month later when I made the appointment to go in, during business hours, and met with Brian Malone. He took me on the test drive of a 2013 LR2 and I loved everything about it, it just lacked the most important wish, heated seats. Brian listened to my wish list and he introduced me to Ali, Sales Manager, who diligently worked to get me a comparable financing rate to my bank. Brian and Ali were both very patient with me, as it was two weeks later and two test drives before I signed the deal and drove off ecstatic with my LR2, with a total climate control package included. Now, 2 weeks later, I am in love with my LR2 and cannot forget to include David for his financial education and Liz for her quick problem solving of my OOPS within an hour leaving the dealership. Land Rover South Bay, better than the rest on any given day!

Simple transaction, honest conversation. I purchased a new car and did not sell any car of part of the transaction.

I had a great experience with the sales and sales manager, they helped me find the car I wanted with a reasonable price. Service was excellent..

Best buying experience I've had in 30 years. Smooth, professional.

The entire sales experience at Land Rover South Bay exceeded my expectations. Dennis (TC) Collins is one of the best salespeople that we have ever encountered. Not only is he knowledgeable, but he is also filled with integrity. Dennis and the entire sales team – Ali (sales manager), Michael (sales), and David (finance) – went beyond the call of duty to lead me and my family through a pressure-free purchase process. They worked well as a team to make sure we were satisfied with the final purchase price. The price negotiations were haggle-free and Dennis delivered on what he promised. After we received the keys to our new LR4, Dennis took to time to explain all the important functions, controls, and displays of the car. In addition, he encouraged us to contact him if we had any questions. A few days later, he contacted us to see if we had any questions about the functions LR4. We are so pleased with our purchase from Dennis and the entire sales team at Land Rover South Bay. We plan to go to Land Rover South Bay for our future purchases and services. We are so pleased!

I just purchased the new 2014 Range Rover Sport HSE! As a former Lexus SUV lover, I must admit that this is the best car I have ever had - hands down! From technology to performance - nicely done. I am very happy. Go see Jason - personable, accommodating, patient and comprehensive with his approach to customer service.

I leased a new 2014 Range Rover from Land Rover South Bay and the service was excellent. The Rover is an incredible car and Liz Malone made the process really easy. Had been waiting for the car for a long time and it arrived on my Birthday which made my birthday very special ... Liz Malone made it happen ... She gave us a tour of the car which was very helpful and was very knowledgeable ... The finance Manager was really good as well .. made the process real quick and easy .. would definitely recommend buying / leasing from Land Rover South Bay Megh S

Jason & the entire staff were very helpful and accommodating with my purchase of a new 2014 Sport Range Rover. All aspects of the purchase were handled professionally. All of the features were explained in detail and the final negotiations were very satisfying to me.

Buying a new car has never been more of a pleasure. Jason and the staff at South Bay are absolutely fantastic. If you are looking for professionalism, attention to detail and genuinely caring attitude; come to South bay for your next Land Rover purchase. You will be glad you did.

This was the second time I bought a car from South Bay Land Rover. My experience with this dealership was always positive. Their service people are the best. This time around it got better. The purchase process was much easier as I was assisted by a very professional sales representative named Liz. Liz is highly skilled and was very helpful in assisting me select the right vehicle for my needs She even followed up with me after the sale to make sure I get the familiarized with the car. I like this dealership and I certainly recommend Liz.

Glad to have had the pleasure of meeting Jason, david and Ali. From the sales guy to the manager and the finance my experience with them was awesome. In this current times its very hard to find people that can steel keep there word and still do business on a hand shake. Every thing from this dealership was with outmost respect towards there client. I hope to do business again with this dealership. The car was prepped nice and every detail was explained to my wife about all the options the car had. I wana thank Jason the sales person that was there from the start to finish, the Manager Ali that was one door away and waiting to be called on with any additional questions that needed to be answered and we cant forget David who handled the contract and the finance. I think any one looking for a car should have this experience where they can shake on it and not worry about the little details in contract couse the shake covers it all.

Jason my salesman is the man, wish all the other Range Rover dealers were like this. All the rest of them including the ones near my home act like there selling gold. They are forgetting that its just a car and cars drop value soon as you drive out of dealer. The other dealers I went to just made me wana punch the salesman. I know that the 2014 is going over sticker but dont be a jerk about it and give a 5 star acting performance that you have a line waiting to purchase that. But south bay is not like this. I liked dealing with Jason, Ali and David. Thank you guys for your great service.

I went to 3 other Land Rover dealers. The other wanted to just straight stick to you and they were not shy about it. Yes I know the 2014 go over sticker, but be nice about it and be a little flexible. Bill at LR South Bay, was very fast, attentive no BS and everything out in the open. Excellent service and follow up. Would recommend to everyone. Thank you

These guys are the best out, Craig was amazing and made my experience perfect.

I purchased another car at SBLR this weekend. I worked with Michael and Ali. I consistently receive excellent service and a no haggle buying experience. After seven years working with Michael and Ali I can count on both a personal and professional commitment. In addition to sales, the service department (e.g., Nate) is always responsive and makes special effort to accommodate my schedule. I highly recommend.

Purchased a new Range Rover Sport and every phase when smoothly. Finding the right vehicle, trading in the old vehicle, getting financing, available options, tutorials, etc. Everything was great, starting with Pierre the salesman.

This dealership surpassed my expectations on every level. I visited them about a dozen times, unsure of what I truly wanted and they not only had the patience to work with me but the enthusiasm that you never find anymore in this economy. Michael Auteri called me when my dream Rover HSE showed up and I am so appreciative that they took the time to care. LOVE this place! Great buying experience here...HIGHLY recommend.